Privacy Policy

GumnutCo Privacy Policy

GumnutCo respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and manage your information across our website, bookings, experiences, and photo galleries.

1. What Information We Collect

We may collect personal information including:

• Name, email address and phone number

• Booking details and stay information

• Payment details (processed securely via third-party providers)

• Preferences or information you choose to share with us

• Photos, audio recordings or content created during your experience

• Website usage data (such as pages visited and interactions)

2. How We Collect Information

Your information is collected when you:

• Make a booking or enquiry

• Participate in an experience or paddock session

• Subscribe to updates or download content

• Access your online photo gallery

• Interact with our website, social media or marketing

3. How We Use Your Information

We use your information to:

• Manage bookings, experiences and guest communication

• Deliver photo galleries, recordings and purchased products

• Provide a personalised and thoughtful guest experience

• Improve our services, offerings and content

• Share updates, news and offers (you may opt out at any time)

• Meet legal and administrative requirements

4. Photography, Audio & Content

By participating in GumnutCo experiences, you acknowledge that:

• Photos and audio recordings may be created during your visit

• These may be shared with you for personal use

• GumnutCo may use selected content for marketing, website, social media and storytelling purposes

If you prefer not to be included in public use of images or recordings, please let us know in writing within 7 days of your session.

5. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers where necessary to operate our business, including:

• Booking platforms (such as Airbnb)

• Payment processors

• Email and CRM systems

• Gallery hosting platforms

These providers are required to handle your information securely.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access. While no system is completely secure, we use trusted platforms and processes to safeguard your data.

7. Cookies & Tracking

Our website may use cookies or tracking tools to:

• Understand how visitors use our site

• Improve user experience

• Support marketing and retargeting

You can adjust your browser settings to manage cookies if preferred.

8. Access & Updates

You may request access to, or correction of, your personal information at any time by contacting us.

9. Third-Party Links

Our website or communications may include links to external platforms. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

This policy may be updated from time to time to reflect changes in our services or legal requirements.

11. Contact

For any questions or requests regarding your privacy, please contact:

Mel
GumnutCo
seatonstays@gmail.com

Phone 0411 524 227

This policy is designed to be clear, respectful and aligned with the way we operate - thoughtfully, simply, and with care for both people and place.